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Privacy policy

ReNew Bike is responsible for the processing of your personal data on our website. You can find ReNew Bike’s details in the legal notice.

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.

Processor, recipient

We process your personal data with the support of processors who support us in providing the services (e.g. web host, e-mail newsletter dispatch service, booking services, voucher system).

These processors are obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services.

Your personal data will only be passed on to typical business service providers such as banks (in the case of transfers to you), tax consultants (if you appear in our accounting), shipping service providers (in the case of shipping to you), etc.

Forms

Contact form fields: Title, first name (mandatory field), last name (mandatory field), telephone number, e-mail address (mandatory field), message

After submitting a form, the personal data entered by you will be processed by the data controller for the purpose of processing your request on the basis of your consent given by submitting the form.

There is no legal or contractual obligation to provide personal data. The only consequence of not providing it is that you will not be able to submit your request and we will not be able to process it.

You have the right to withdraw your consent in writing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Cookies

This website uses cookies.

Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When visiting a website, the website can place a cookie on the website visitor’s computer. If the user visits the website again later, the website can read the data of the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in. You can find more information about cookies on Wikipedia.

Change the cookie settings:

How the web browser deals with cookies, which cookies are accepted or rejected, can be determined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser.

If the use of cookies is restricted, it may no longer be possible to use all the functions of this website to their full extent.

Cookies on our website:

Our website processes the following cookies:

Strictly necessary cookies to ensure basic functions of the website:

  • cookiesConsentDate, cookiesConsentStatus: are used to store the consent to the use of cookies and to control the display of the cookie bar.
  • gaOptout: is used to save the opt-out setting of Google Analytics

Performance cookies to improve the user experience:

  • Google Analytics (siehe Abschnitt Google Analytics)
    • _ga: Used to differentiate between users
    • gat: Is used to throttle the request rate.
    • _gid: Used to differentiate between users

OPEN COOKIE SETTINGS

Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures):

  • the browser type and version used (if transmitted by the user!),
  • the operating system,
  • Date and time of the server request,
  • the number of visits,
  • the time spent on the website,
  • the previously visited website (if transmitted by the user!),
  • the user’s IP address is anonymized before it is saved.

Only pseudonymized IP addresses of visitors to the website are stored. At web server level, this is done by storing an IP address 123.123.123.XXX, where XXX is a random value between 1 and 254, in the log file instead of the visitor’s actual IP address, e.g. 123.123.123.123. It is no longer possible to establish a personal reference. How long are log files stored?

  • Mail server log: Retention time is 7 days
  • Apachelog: 2 months
  • Backups: Stored for 14 days in encrypted form

Integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites are integrated into this online offering. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) are aware of the user’s IP address. Without the IP address, they would not be able to send the content to the respective user’s browser. The IP address is therefore required to display this content.

We endeavor to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. Insofar as we are aware of this, we will inform users of this.

Functions and services of the following third-party providers are integrated on this website:

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded a data processing agreement with Google for this purpose.

When our website is accessed, a connection to Google’s servers is established via software and data is transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users.

This website uses the “IP anonymization” function. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the data collected for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Detailed information on how Google Analytics handles user data can be found in Google’s privacy policy or Google Analytics.

Deactivate Google Analytics

  • You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser. Our website takes into account the “Do Not Track” signal, which your web browser then sends to all websites.
  • You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
  • You can prevent the collection of your user data by Google Analytics on this website only by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

Your rights

You have the right to information, correction, deletion and restriction of the processing of your personal data. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given to the processing of your personal data. The lawfulness of the processing of personal data up to the time of revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising.

Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb(at)dsb.gv.at).

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